Methodology

Enterprise capacity frameworks were built for manufacturing and IT infrastructure. Here's why they fail knowledge workers—and what to do instead.

Capacity planning tools promise clarity through math. But the formula that works for manufacturing breaks down the moment you apply it to creative work.

Every capacity management guide tells you to forecast, track utilization, and monitor KPIs. But they all skip the same foundational step that makes everything else actually work.

The gap between what managers think work takes and what it actually takes causes most team dysfunction. Here's why it happens and how to fix it together.

Hire too early and you burn $70K. Hire too late and you lose your best people. Here's how to use data to know when it's actually time.

Your team does more than you think. Learn how to surface hidden work and create a complete picture of where effort actually goes.

Time tracking is broken for creative work. Here's why we moved to effort tracking and what changed when we did.