About Capysaurus
Two worst guesses
I built Capysaurus after living the two worst guesses a manager makes.
I was running product for a growing company, handed two client-success teams that weren’t working together. Open conflict, confusion for clients — and underneath it, I couldn’t tell you who was actually carrying what. So I guessed. I guessed wrong on the first question every manager guesses at: I didn’t see that some people on the team were doing way more than others until they were already worn down by it.
That’s the silent-drowning guess, and I lost it.
So I mapped the work. Since the work was repeatable, I could assign effort scores to every task — basically story points — and once the team agreed on what each task was worth, we could finally see the total workload per person, not a hunch about it. People had a defined scope, understood where they stood, and knew what it took to grow. We revisited the scores every month as the work itself changed.
That fixed the first guess. It also handed me the second one, and this time I didn’t have to guess: can we take on more work without breaking somebody?
Because I could see actual capacity against actual workload, I could tell the C-suite exactly when to hire — based on the numbers, not on panic when someone finally quit.
All of that lived in a spreadsheet.
Capysaurus is that spreadsheet turned into a product, so no manager has to rebuild it from scratch to stop guessing.
Alignment, not marching orders
The hard part of capacity management was never the math. It’s getting a team to agree on what work actually means, how much someone should handle, and when it’s time to grow. Most tools in this space treat people as resources to be allocated — they help managers assign work faster and squeeze more output from the hours logged. That’s the wrong problem to solve. You need alignment, not marching orders.
Capysaurus is built on the belief that a 1:1 where only the manager can see the data isn’t a conversation — it’s a review. The moment you start counting minutes instead of effort, you’ve stopped managing and started watching. So we don’t. We measure effort, the team agrees on it together, and both people walk into every conversation looking at the same picture.
Where this is going
Capysaurus is becoming the manager’s headquarters for small client-services teams. The path runs one layer at a time — from the capacity picture, to capacity-aware 1:1s and growth, to planning accuracy, to capacity-based billing. Each layer earns the next. We’re not there yet, and we’ll say so plainly; naming the horizon is how we keep every step pointed the same direction.
Ready to get started?
Capysaurus is the 1:1 tool for managers of 3–15 person client-services teams. It preps every one-on-one from a shared capacity picture the manager and the team member both see — who’s stretched, who has room, who’s ready to grow. Built on a capacity system designed around trust, not surveillance: no tracking, no timers, effort instead of hours. Go from busy to balanced.
30-day free trial • No credit card required